Who We Are
AB Accountancy Care Ltd ("we", "us", "our") is a company registered in England and Wales (Company No. 16857524), with a registered address at 84 Western Road, Waltham Abbey, Essex, EN9 2QQ. We are the data controller for the personal information we hold about you.
If you have any questions about this Privacy Policy or how we use your data, please contact us at info@abaccountancy.co.uk or by calling 07719 366775.
What Information We Collect
We may collect the following categories of personal information:
- Identity information: your name, business name
- Contact information: email address, phone number, postal address
- Financial information: where necessary to provide accounting services
- Technical information: IP address, browser type and version, when you visit our website
- Usage data: how you interact with our website
- Communications: messages, emails and other correspondence you send us
How We Collect Your Information
We collect information directly from you when you:
- Fill in our contact form or enquiry form
- Call or email us
- Engage us to provide accounting services
- Visit and browse our website
How We Use Your Information
We use your personal information to:
- Respond to your enquiries and provide the services you've requested
- Fulfil our contractual obligations to you as a client
- Comply with legal and regulatory obligations (including HMRC requirements)
- Improve our website and services
- Send you information relevant to our services, where you have consented to receive this
Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract: where processing is necessary to perform a contract with you, or to take steps at your request before entering into a contract
- Legal obligation: where we need to comply with a legal or regulatory requirement
- Legitimate interests: where it is in our legitimate business interests to do so, and these interests are not overridden by your rights
- Consent: where you have given us clear consent to process your data for a specific purpose
How Long We Keep Your Data
We retain personal data for as long as necessary to fulfil the purposes set out in this policy, and for as long as required by law. For accounting and tax purposes, we are generally required to retain records for a minimum of six years. When data is no longer needed, we securely delete or anonymise it.
Sharing Your Information
We do not sell your personal data to third parties. We may share it with:
- HMRC and other regulatory bodies, where required by law
- Our professional advisors and insurers
- Software providers (such as QuickBooks and FreeAgent) that we use to deliver our services - these providers have their own privacy policies and data processing agreements in place
Your Rights
Under UK GDPR, you have the following rights in relation to your personal data:
- Right of access: to request a copy of the personal data we hold about you
- Right to rectification: to request that we correct any inaccurate data
- Right to erasure: to request that we delete your data in certain circumstances
- Right to restriction: to request that we restrict processing of your data
- Right to data portability: to receive your data in a structured, machine-readable format
- Right to object: to object to our processing of your data in certain circumstances
To exercise any of these rights, please contact us at info@abaccountancy.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies
Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. We only use strictly necessary cookies to ensure the website functions correctly. We do not use tracking or advertising cookies.
Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. All staff with access to personal data are required to maintain its confidentiality.
Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
